Cresta's intelligence layer for customer conversations is proven to turn shoppers into buyers.
Retailers are continuously adapting to change. Whether it’s changing customer preferences or changing inventory, retailers need to be constantly optimizing. What needs to remain consistent however is customer experience.
Cresta’s intelligence layer helps retail teams learn winning behaviors, deliver memorable customer interactions, and continuously optimize digital channels for success.
Optimize your digital channels.
Quickly onboard, train, and re-train teams to accommodate changing demand and market conditions.
Help teams cut through complex product catalogs and find the right product for each customer.
Increase average order size by showing teams the best add-on products for each customer.
Coach teams to convert by using assumptive and value-based selling.
Quickly answer customer questions with recommended responses that are proven to convert.
Use Cresta’s conversational insights to uncover customer trends and identify new opportunities for your business.
REAL RESULTS WITH CRESTA
increase in average order size in 4 weeks
CRESTA FOR REMOTE TEAMS
Online sales are booming. The profound impact of recent events on online shopping has many teams looking for ways to rapidly expand their digital presence.
Cresta is helping retailers double down on digital commerce channels. Learn how Cresta can help remote retail teams capture growing online demand.