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Cresta named one of America’s most promising AI companies by Forbes

Cresta named one of America’s most promising AI companies by Forbes

Artificial intelligence is beginning to be usefully deployed in almost every industry from customer call centers and finance to drug research. Yet the field is also plagued by relentless hype, opaque jargon and esoteric technology making it difficult for outsiders identify the most interesting companies.

To cut through the spin, Forbes partnered with venture firms Sequoia Capital and Meritech Capital to create our second annual AI 50, a list of private, U.S.-based companies that are using artificial intelligence in meaningful business-oriented ways. To be included, companies had to be privately-held and focused on techniques like machine learning (where systems learn from data to improve on tasks), natural language processing (which enables programs to “understand” written or spoken language), or computer vision (which relates to how machines “see”). Private AI companies that were incubated at, largely funded or acquired by large tech, manufacturing or industrial firms–including some of the leading autonomous vehicle developers–were not eligible for consideration.

Read the full article.

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Cresta's Summer '21 Release

Taking Customer Care from a cost center to a value center