Improve customer satisfaction
Real-time behavioral coaching and proven responses ensure satisfaction.
Onboard new team members faster
Help your new team members get access to expert insights on day one. Your team sell faster and automate repetitive tasks.
Reduce average handle time
Quick access to the right answers means faster first call resolution and decreased future support volume.
An expert coach on every call
Automated real-time coaching lets you scale coaching to every conversation.
Improve Employee Satisfaction
Cresta helps teams address customer concerns with confidence. By helping teams hone their skills and more easily find success, Cresta helps boost employee morale and culture.
“Cresta saved one of my sales and helped me ask the right questions at the right time. Cresta helps steer the conversation, especially when I don't know what else to ask the customer.”
-- Sales Agent
Your people. Powered up.
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