• Webinar

Sales Effectiveness in Revenue-Generating Contact Centers


Join Senior Director- Sales and Go to Market Strategy, Sid Kumaran, and Customer Success Manager, Brittany Bell for a thought-provoking webinar on the changing landscape of contact centers. As customer service expectations shift and contact center volume skyrockets, sales leaders must adapt their strategies to meet and exceed new demands.
Recently, we surveyed 300 sales and service-to-sales leaders to understand how they are navigating these industry-wide changes, adopting new best practices, and preparing for the future.
Watch this webinar on-demand to learn:
  • How sales leaders in healthcare, telecom, financial services, and other industries are pivoting contact center operations towards revenue generation
  • Best practices from their experiences
  • Insights into the universal challenges these leaders face, including high employee turnover and the need to optimize business processes
Whether you’re a seasoned sales leader or new to the field, this webinar is a must-attend event. Register now to secure your spot and be a part of the conversation. Join us as we explore the future of revenue-generating contact centers and how you can prepare for success in a rapidly changing environment.

Register Now

Presented by
  • Sid Kumaran

    Senior Director- Sales and Go to Market Strategy, Cresta

  • Brittany Bell

    Customer Success Manager, Cresta