Fireside Chat: How CX Leaders Turn AI Hype into Reality
Join this session to see how CX leaders cut through the noise, align on priorities, and build data-driven AI roadmaps.
Fireside Chat: AI Agents Customers Actually Like and CX Teams Trust
Join Cresta and AI thought leader, Steve Nouri, for a zero-hype chat on what it takes to deploy enterprise-ready AI agents in CX.
2026 CX Workforce Report
See how the CX workforce is evolving and what it means for your hiring plans, staffing model, and AI roadmap.
Meet Cresta: The Unified Platform for Human + AI Agents
See how leading brands are transforming customer experience and driving greater efficiency with Cresta, the unified platform for human and AI agents.
Debunking 3 AI Agent Myths in CX
New research reveals a gap between what businesses think customers want from AI agents and what customers actually prefer.
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Meet Cresta: Product Overview Session
See how Cresta helps the leading customer experiences drive AI transformation in an upcoming product overview session.
The Long-Running AI Agent for the CX Work No One Sees
See what's possible with Cresta Deputy Agent, the long-running AI agent for end-to-end workflow automation.
From Metrics to Meaning: Insights from the 2025 Benchmarking Study
Join us to gain a clear view of where contact center excellence is heading, and how to position your organization at the forefront of this transformation.
What CX Orgs Must Get Right: Building a Human + AI Workforce
Tune into this fireside chat to hear no-hype predictions on how humans and AI agents will work together in CX — and what organizations must do now to prepare.
Winning ELT Buy-In: Getting Leadership to Champion Your AI Initiatives
The fourth episode in our AI Maturity Blueprint webinar series tackles the single most critical factor in AI success—executive support. You can have the right people, the right processes, and cutting-edge technology, but without leadership buy-in, even the best AI initiatives can stall.
Navigating customer experience with generative AI: Do’s and Don’ts
Join Analyst Sheryl Kingstone from 451 Research, and Scott Kolman, CMO of Cresta as they talk about the impact of generative AI on customer care and how companies can successfully navigate AI adoption.
Navigating responsible AI: A deep dive into Cresta's approach
Discover Cresta's commitment to responsible AI practices shaping the future of customer interactions in leading contact centers. Join us to explore how AI empowers customer experiences responsibly.
How Porsche is using AI to drive customer experience
Learn how Porsche is using AI to drive customer experience in an exclusive webinar with Porsche North America's Manager of Customer Care and Cresta AI's Customer Success Leader. Discover how to enhance your customer experience with AI by registering now.
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