Driving high-end retail with AI
Leading retail brands, especially high-end and big-ticket brands, are leveraging new technologies to help them balance high-touch customer experiences with cost-efficiency and scalability. With the ability to enhance employee productivity, unify operations, improve customer experiences, and maximize sales potential, AI-driven solutions are redefining business performance for many of today’s most successful retailers. Download our eBook to learn more!
In this eBook, you'll learn:
- Retail's new normal and how we got here.
- Strategies retailers can utilize to adapt to the new normal.
- How to bring a personalized human touch to every interaction.
- How Real-Time Intelligence is helping high-end retailers.
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See how Cresta customers use AI-driven workflows to help agents navigate a conversation with confidence, ensuring every compliance requirement when a Medicare-eligible member calls to explore plan options.
AI Workflows for Travel
See how Cresta customers use AI-driven workflows to help agents address an immediate concern, anticipate a customer's needs and proactively elevate a customer's experience when a flight is delayed.
Beyond the '0' Button: Building AI Agents That Customers Love
Join Cassie Kozyrkov, Google’s former Chief Decision Scientist, and Cresta for a candid conversation on what it takes to build AI that’s trusted, helpful, and enterprise-ready.