Why Cresta
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Reimagine Coaching and QA with Cresta’s Cutting-Edge Generative AI

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Why Cresta
Cresta centralizes and amplifies the knowledge, insights, and coaching your contact center needs to reach peak performance.

Customer Stories
Learn how Cresta is delivering lasting value for our customers.
Solutions
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Security as a competitive advantage: evolving with the threat environment

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Solutions Overview

Solution Bundles

Revenue Growth
Arm sellers with high-performing personalized coaching that is proven to grow revenue faster.

Customer Care
Real-time guided responses help customer advocates deliver better customer experiences.

Post-Call
Increase agent effectiveness through outcome-oriented coaching and business insights.

Interactive Tour
Use Cases
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How to gamify (not game) with Generative AI in the contact center

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Use Cases by Function

Sales

Customer Care

Collections

Retention

Remote Teams

Industries

Automotive

Retail

Telecom

Airlines

Finance

Insurance

Travel & Hospitality
Products
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Introducing our Fall ‘23 release: Leveraging generative AI to empower better outcomes

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Product Overview

LLM and Enterprise

Agent Assist
Improve agent efficiency and effectiveness with real-time coaching.

Director
Get 100% visibility into team performance and accelerate coaching.

Insights
Uncover customer insights and trends from conversational data.

Virtual Agent
Discover and automate your most common interactions.
Resources
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AI Predictions for 2024 and What It Means for Your Business

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Resource Library

Webinars

eBooks

Reports

Videos

Solution Briefs

Datasheets

Infographics

Press Releases

Cresta Blog

Help Center
Company
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About Cresta

Careers

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