New! Cresta Insights Report on Agent Ramp and Attrition! Read the full report here!

Experts On Day One

Becoming an expert is difficult. We spent years in our PhD programs sitting in classrooms,...

Investing in Cresta: Supercharging Agents in Real-Time

Nailing customer experience is tough. Every conversation, across every channel, counts. And while…

Carl Eschenbach · Kais Khimji · Ben Horowitz Read More

A Letter From The Founders

At Cresta, we’re on a mission to enable everyone to be 100x as…

S. Zayd Enam · Tim Shi · Sebastian Thrun Read More

Announcing Cresta for Voice

We are excited to announce Cresta for Voice and bring Cresta’s Real-time Expertise…

Tim Shi · Osman Javed Read More

Cresta’s Spring Release

We’re excited to share our Spring 2021 Release: The Sound of Expertise.Today, we’re…

Osman Javed Read More

Spring Launch: But wait, there’s more!

Cresta’s Spring Launch is packed with new features and improvements to drive customer…

Lars Mennen Read More
Cresta joins AWS CCI APN

Cresta joins AWS Contact Center Intelligence (CCI) Partner...

SAN FRANCISCO, January 12, 2021 — Cresta, the real-time intelligence platform for customer…

Osman Javed Read More

Former AT&T CEO, John Donovan, Joins Cresta’s Board

SAN FRANCISCO—January 6, 2021—Cresta, the leading real-time intelligence platform for customer conversations, announced…

Nathan Sikes Read More

Announcing Cresta for Customer Service

Today, we’re excited to announce our latest offering, Cresta for Customer Service. Cresta…

Osman Javed Read More