Cresta Named Hot Vendor in Contact Center AI by Aragon Research! Read More

Cresta’s Summer ’21 Release

Special thank you to Cresta’s Care Squad – Saurabh Misra, Michael Wang, Paul…

Osman Javed Read More

Suggestions Director

Today we are announcing the launch of the Suggestions Director which empowers contact…

Saurabh Misra · Wu a Motoki Read More

Scaling Behavior Change Across 1,000 People

“Run a mile in under 6 minutes.” “Meditate once a day.” “Eat avocado…

Shubham Gupta · Lars Mennen · Jessica Zhao Read More

Expertise From Chat Bot to Agent: An End-to-End...

The Status Quo: In speaking with the world’s leading brands, it became clear…

Andrew Lim Read More

Enterprise-Grade Security and Monitoring

tl;dr Cresta has SOC-2 Type 2 security compliance with no findings. Cresta can…

J. Matt Peterson Read More
LabelingCoverImage

How We Reduced Our Labeling Cost by 10x

At Cresta, we are democratizing expertise for sales and support teams by making…

Navjot Matharu Read More
Action-Directed Language Model

Action Directed GPT-2

At Cresta, we empower sales and support agents that talk to their customers…

Saurabh Misra Read More

3 Keys for Creating Understandable AI Product Experiences

AI-powered products are more prevalent than ever before: automatically organizing your photos, driving…

Devin Liu Read More

So You’ve Moved to a Virtual Contact Center....

Curious to know how your virtual contact center strategy is faring? We asked…

Andrew Meissbach Read More