Maximizing sales and customer value with AI in the health insurance industry
Explore key trends impacting challenges in the insurance industry and critical strategies for success
A Look Ahead at CRM in 2023
CRM industry insiders see plenty of opportunity for savvy operators.
Cresta Insights Demo
With Cresta Insights businesses can extract customer insights from conversational data and instantly take action. Identify key trends, answer critical business questions, and uncover unknown unknowns, like why customers are calling in. Use these insights to make data-driven decisions and inform business and contact center strategy.
The Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center (ICC), 2022
This report covers 14 major providers in this market and reports specifically on their conversational AI offerings as well as some overall trends Aragon sees in 2023 and beyond.
How AI helps insurance providers grow revenue and improve the customer experience
Explore key trends impacting challenges in the insurance industry and critical strategies for success
Channel Futures’ 2023 UCaaS Outlook: The Year of Democratization
AI and Customer Experience (CX) Will Become More Interconnected
23 AI predictions for the enterprise in 2023
In honor of 2023, these are 23 top AI and ML predictions experts think will be spot-on for the coming year.
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